Shipping Policy

At Arvelle Beauty, every order is prepared with care because we want your shopping experience to feel just as lovely as the products you choose. 🤍

We work with trusted fulfillment and shipping partners to bring your beauty essentials to your doorstep. As some orders may ship internationally, delivery times can vary depending on your location, shipping method, customs clearance, and local postal services.

Please read our Shipping Policy before placing your order so you know what to expect.

1. Order Processing Time

Orders are generally processed within 2–5 business days after payment confirmation.

Processing time includes order verification, preparation, and fulfillment. Business days do not include weekends or public holidays.

During promotional periods, holidays, or periods of unusually high order volume, processing may take a little longer.

Once your order has been dispatched, you will receive a shipping confirmation email when tracking information is available.

Please note that order processing time is separate from shipping transit time.

2. Estimated Delivery Times

Our estimated delivery times begin after your order has been processed and dispatched. They are estimates, not guaranteed delivery dates.

Destination	Estimated Shipping Time
United States	4–18 business days
United Kingdom	5–18 business days
European Union	5–18 business days
Australia	7–25 business days
New Zealand	7–25 business days
Other international destinations	5–30 business days

These estimates may vary depending on the product, shipping method, destination, customs procedures, weather conditions, carrier capacity, and other circumstances beyond our control.

Your total delivery time includes both processing time and shipping transit time. In some cases, your order may arrive earlier or take longer than estimated.

We kindly ask you to allow the full estimated delivery window before contacting us about a delayed order.

3. Shipping Costs

Available shipping options and any applicable shipping fees will be displayed at checkout before you complete your purchase.

Shipping costs may vary depending on your destination, order size, product availability, and the shipping method available for your order.

Any shipping promotions or free-shipping offers will be subject to the terms displayed when the offer is available.

4. Order Tracking

When tracking information is available, we will send it to the email address provided at checkout.

Please allow approximately 3–7 business days after dispatch for tracking information to begin showing meaningful updates. Some carriers may take longer to scan or update a package, particularly during international transit.

Tracking updates may temporarily pause while your package travels between facilities, passes through customs, or transfers to a local delivery partner.

If your tracking link does not show immediate movement, please allow some time for the carrier's system to update.

5. International Shipping and Customs

Arvelle Beauty may ship orders internationally, depending on product availability and the destinations supported by our shipping partners.

International orders may be subject to customs inspections, import duties, taxes, handling charges, or other fees imposed by the destination country.

Unless explicitly stated otherwise at checkout, customers are responsible for any applicable customs duties, import taxes, and fees charged by local authorities or delivery providers, to the extent permitted by law.

Customs processing is outside our control and may extend delivery times. We cannot guarantee how long customs clearance will take.

Customers are responsible for checking their country's import requirements before placing an order.

6. Split Shipments

If your order contains multiple products, items may occasionally be shipped separately because of differences in warehouse locations, availability, or fulfillment arrangements.

If this happens, your items may arrive in separate packages and at different times.

You may receive separate tracking details when they are available. You will not necessarily receive every item in the same delivery.

7. Delayed Deliveries

We do our best to help your order reach you within the estimated delivery window. However, delays may occur due to circumstances such as:

• Customs inspections or clearance delays

• Weather conditions or natural events

• Public holidays or peak shopping periods

• Carrier disruptions or operational backlogs

• Incorrect or incomplete delivery information

• Local postal service delays

• Other circumstances beyond our reasonable control

If your order has not arrived by the end of the estimated delivery window, please contact us at ArvelleBeautyStore@gmail.com with your order number.

We will review the available tracking information and help determine the appropriate next steps.

Estimated delivery times are not guarantees, and a delay alone does not automatically qualify an order for a refund. However, we will assess delayed or potentially lost orders fairly and in accordance with applicable consumer protection laws.

8. Incorrect or Incomplete Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout, including the correct apartment, unit, postal code, and contact details where required.

If you notice an error, please contact us as soon as possible at ArvelleBeautyStore@gmail.com.

We will do our best to help, but address changes cannot be guaranteed once an order has entered processing or been dispatched.

Arvelle Beauty is not responsible for delivery problems caused by incorrect or incomplete information supplied by the customer, to the extent permitted by law.

If a package is returned, undeliverable, or requires reshipping because of an address issue, we will review the circumstances and explain any available options and applicable costs before proceeding, subject to your legal rights.

9. Order Changes and Cancellations

If you need to change or cancel an order, please contact us as soon as possible after placing it.

We will try to accommodate your request when fulfillment has not progressed too far. However, once an order has been processed, packed, or dispatched, changes and cancellations may no longer be possible.

If an order cannot be canceled before dispatch, you may need to follow our Return & Refund Policy, subject to applicable law.

Nothing in this section limits any cancellation or other rights you may have under applicable consumer protection laws.

10. Lost or Missing Packages

If your order has not arrived within the estimated delivery window, please contact us so we can review the tracking information and investigate with the relevant shipping partner when appropriate.

Before reporting a package as missing, please check the tracking status, confirm your shipping address, and check with household members, building reception, or neighbors where applicable.

If a package appears to be lost in transit, we will assess the available information and determine an appropriate resolution in line with our policies and applicable law.

A tracking status marked as “delivered” may require additional investigation with the carrier. Please contact us if you believe your package was incorrectly marked as delivered.

11. Damaged, Defective, or Incorrect Items

We want you to receive your Arvelle Beauty order in good condition.

If your order arrives damaged, defective, or different from what you purchased, please email ArvelleBeautyStore@gmail.com and include:

• Your order number

• A brief description of the issue

• Clear photographs of the item and its packaging, where relevant

Please contact us as soon as reasonably possible after receiving the order so we can assess the issue and help with the next steps.

We may request additional information when reasonably necessary to review a claim. Depending on the circumstances, an eligible resolution may include a replacement, refund, or another remedy required by applicable law.

Please do not send items back before receiving return instructions from our team.

12. Refused Deliveries and Unclaimed Packages

If a package is refused, left unclaimed, or returned to the sender, we will review the circumstances before determining the available options.

Where permitted by law, any refund or reshipping arrangement may take into account the original shipping cost, return shipping charges, carrier fees, and other costs actually incurred.

We will communicate any applicable charges before proceeding where reasonably possible. This section does not limit any rights you may have under applicable law.

13. Contact Us

Have a question about your shipment? We are happy to help. 🤍

Email: ArvelleBeautyStore@gmail.com

Website: https://Arvellebeauty.store

Please include your order number in your message so we can assist you more efficiently.

Thank you for choosing Arvelle Beauty. We truly appreciate your trust in us and look forward to bringing a little more beauty to your everyday routine.

With love,
The Arvelle Beauty Team